Account Management Team
Our Client Services team is here to assist you every step of the way throughout your performance lifecycle. Wherever you need us, we’ll be there.
Sometimes your event needs more support than our call center can provide. That’s why we offer on-site service and support for any event.
Equipment & Support
We’re happy to provide the tools you need to keep your event running smoothly, from Boca Thermal Ticket Printers to Mobile Selling Stations, we have the equipment you need.
Training & Webinars
Whether you need a little help or want to dig into more complex Etix features, our training team provides you with the resources you need to sell more tickets.
Have money questions? Our Accounting team is available to assist you with any settlement and financial questions or concerns.
Fraud isn’t something you should have to live with, that’s why we offer our clients protection during and after purchase.
Etix University is your resource for learning everything from reporting to marketing tips. From live training to an online knowledge base, our team empowers you to control your business.
"Etix has blown me away with their world-class customer service. I can't say enough about the dedication of their client services team."− Denny Magruder, Executive Director, WesBanco Arena
"Customer service representatives at Etix rock! They are always responsive and available, whether it’s on the phone or in-person, and they always make sure our needs are met and exceeded. "− Jill Spindler, Soaring Eagle Casino & Resort
"Hands down, the attention and dedication to customer service has been the highlight of our experience with Etix. Considering their solid ticketing platform, that's saying a lot!"− Matt McGlasson, Soldiers & Sailors Memorial Auditorium, Chattanooga, TN