SAY “HELLO” TO YOUR CUSTOMERS

Our customer relationship management (CRM) tool provides detailed insights into history and purchasing habits for each individual ticket buyer. With our Etix Community segmentation tool, you can effortlessly access customer segments. Who purchased concert tickets last year, but not this year? Who spent over $500 last year, but only $100 this year? These questions and more are easily answered in seconds.

REAL-TIME REPORTING

With more than 105 standard system reports, including year-over-year comparisons and cohort analysis, you’ll have all of the information needed to track progress.

SCHEDULED REPORTING

Report scheduling tools give you the control to run your favorite reports automatically, then have them delivered directly to your inbox with no need to log into the system. Report scheduling is also a convenient way to keep employees or other stakeholders informed without requiring system access.

TRACK THE CUSTOMER JOURNEY

Our analytics tools provide your most actionable customer data in one place, including purchase history and lifetime spend. Learn more about your customers, segment them into marketable groups, and easily manage this information with tools that allow you to create, edit, and merge customer profiles.