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Etix Ticketing Features & Updates – February 2024

Grab your favorite hot beverage, and let’s shake off those winter blues with a fresh product roundup! Check out highlights, innovations, and updates from the last twelve months, plus a peek at what’s coming next from Etix.

Scan AND Sell with the Etix Parking App

Improve your guests’ parking experience and sell more efficiently at your events. Sellers can now scan to validate presold parking passes and sell parking from the same app, providing a fast and easy way to keep the vehicle lines moving.

Create User Personas

Your users are not all the same! Our persona-based settings allow you to automatically assign role-based permissions when creating new users. Your users will have access only to the permissions they need, and we’ll tailor system communication and education with more relevance to their individual user persona.

Ticket Header Templates

Add essential ticket info with ease! Our updated Ticket Header Templates allow you to customize and instantly populate your ticket header text on an event-by-event basis with variable info including date, age restriction, event times, presenter, performer, websites, and much more! We’ll save you time and add a little sanity back to your performance builds by automatically adding these important event details to your ticket headers.

New Cobranding for Purchase Confirmation Emails

We’ve expanded your cobranding capabilities with new purchase confirmation email branding, enabling you to better control the look and feel of your customer-facing communications. Apply your branding to Etix purchase confirmation emails so your customers can easily find important emails from your Organization, Venue, or Performance in their inbox.

Template Builder for Memberships and Credentials

Build and batch-print custom cobranded digital and physical membership assets with the new Template Builder for Memberships and Credential Layouts. Creating and replicating membership pass layouts that reflect the look and feel of your organization has never been faster or easier!

One Scanning Interface to Rule Them All!

We’re standardizing our access control applications to make your ticket scanning experience as simple as possible. Our new universal validation app unites all of our scanning hardware, providing an identical user experience no matter which device you are using to scan tickets. 

The Etix Event Discovery Network

More and more fans are engaging with music discovery channels like streaming platforms and event aggregators to explore new artists and discover where their favorite acts are performing. The new Etix Event Discovery Network allows Etix venues and events to surface across multiple partner platforms for greater visibility and increased ticket sales. This backend feature is specifically designed for venues to provide only the details necessary to get your event info in front of fans and nothing more. Your data is still your data!


A New, Integrated Point-Of-Sale Solution

Because we know your food, beverage, and merch sales are essential to your big-picture success, we’re rolling out a brand new, integrated point-of-sale solution to help you capture more complete customer data, consolidate reporting, and streamline your event operations. Get ready to raise your vending experience by an entire Octave! (nudge nudge, wink wink)

Etix.com Redesign

Good news, everyone! We’re fully redesigning Etix.com, our event discovery website! We’ve listened, learned, and adapted for a fresh take on our proven online customer experience. An improved event search is only the beginning–brand new organization and venue pages incorporating our new cobranding tool will follow in early 2024.

Apple Pay for Mobile Web

A feature that has been highly requested by fans and venues alike! With more than 50% of all online Etix purchase transactions occurring on an Apple device, we expect to see heavy customer adoption of this popular digital payment option. 

Ready to get started with Etix?

One of our team members will contact you shortly with more info!