Summer temperatures are rising fast here at Etix HQ in North Carolina—but our innovation teams have been turning up the heat for a while now, rolling out fresh product features and system tools that make it easier than ever for you to sell more tickets.
Get caught up on some of our most exciting product innovations and latest system features with Octave Point of Sale, Etix Event Discovery Network, and more!
Octave Point Of Sale
Octave has had a heck of a year! With V1 out in the wild, Octave produced impressive results for those adopting our new integrated point-of-sale system:
- Single night concert – 55 devices, 11,000+ food and beverage transactions (about 29 per minute)
- Multi-day music festival – 8 devices running merch sales, 5,000+ transactions
- Hopscotch 2024 – 32 devices, 3800+ transactions on night one
- 10-day Food and Beverage Festival – $3.5 million in beverage sales, $6 million+ total processed
Etix Event Discovery Network
If you’re connected to the Etix Event Discovery Network, you’re already seeing how results are amplified when you meet fans where they discover their music. The Etix Event Discovery Network has grown with nearly twenty new partners on a regional and national scale, including a partnership with streaming powerhouse Spotify.
344 Active Venues
16.1 Million Clicks
578k Tickets Sold
$20+ Million Total Revenue for Venues
75% Purchased by New Customers
Etix Sell
Say hello to Etix Sell, our upgraded ticket-selling application. We’ve streamlined and simplified our sales application with the essentials you need to unlock your potential to sell tickets wherever and whenever you need an open box office. Designed for quick sales on a T-Ranger tablet or desktop, transactions require the bare minimum amount of clicks to keep your lines moving. Plus, all transaction data is populated immediately in the Etix system for reliable reporting.
Etix Sell joins Etix Scan in our new class of products designed to provide scalable, versatile solutions for core functions of your event sales and operations.
Dynamic Pricing
Maximize revenue and match demand for your most desirable seats with Etix Dynamic Pricing. This highly requested feature provides much more than just the ability to inventory between price levels. Need lightning-fast flexibility to flex price levels on big onsale days? Etix Dynamic Pricing can automatically alter prices based on demand, a set schedule, or sales volume. Have sections that aren’t quite selling how you’d like? Dynamic Pricing allows you to shift underperforming inventory to a lower, more attractive price point without the need for discount codes or flash sales. Plus, (you guessed it) everything is trackable through Etix reporting for an accurate final audit.
Second-Generation Mobile Ticket
Shine the spotlight on your brand! We’ve added more customization options than ever to our mobile ticket templates so your brand is front and center. Add your logo, colors, and custom messaging to layouts for individual, group, and package tickets to build brand recognition for your fans and your validation staff. These next-gen tickets are cached to be available without internet access and can be added to the purchaser’s Apple and Google Wallets for convenience.
Bulk Editing
Save time and avoid manual updates by using our revamped bulk editing tools! Make changes to multiple performances, including the performance name, price code-assigned inventory, date and time, ticket headers, sales schedules, and more.
Security | 3-D Secure Case Study
We take fraud prevention and protection very, very seriously. Our fraud prevention and product teams are continuously working to identify trends and connect with partners who can offer support for new solutions.
When a busy venue reached out for help last winter, we connected with 3-D Secure to triangulate a solution to add purchase protection and reduce fraud without decreasing sales. We documented those results in a case study. (Spoiler: the good guys win!)
COMING SOON
Seat Relay: Fan-First Ticket Exchange
At last year’s Blast in Raleigh, we proudly announced Seat Relay: our fan-first, fully-integrated secondary platform where Etix ticket holders can securely resell or transfer tickets. Seat Relay was developed in-house, prioritizing venue and fan protection, ethics, and best practices to facilitate peer-to-peer sales and transfers, add waitlist options for sold-out shows, and ultimately provide a user-friendly, trustworthy fan experience.
With Seat Relay, you gain transparency and control of how your tickets are exchanged while retaining the security and data privacy you expect as an Etix system user. Buyers get real Etix tickets with Etix customer support and become YOUR new customer. Oh yeah–you’ll still own your data 100%. No ifs, ands, or buts.
We’re rolling out Seat Relay this summer, so check in with your sales representative to see if your venue is a good fit for beta testing.
New Etix Hardware
The Etix product workshop isn’t all 0’s and 1’s! Our equipment team has been hard at work designing and patenting custom hardware solutions to meet the specific needs of our partners. Keep an eye out later this year for new Etix equipment out in the field that’s tailor-made to make your sales better, stronger, and faster.
