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Case Study: North Carolina Museum of Art

In 2013, the North Carolina Museum of Art began working with our digital marketing team at Rockhouse Partners to promote their Summer Concert Series and grow their email database. The results? NCMA collected a total of 1,100 email addresses through contesting, tracked 2,000+ email clicks to contest forms and grew their Facebook followers by 42% since implementing their contest campaign. Continue reading to see how we did it.

Customer Service Spotlight: Soaring Eagle Casino

Service is one of our four core values, and our Client Services Representative Kimberly Kolb exemplifies Etix customer service. Working with casinos, Kimberly brings over 9 years of experience to the table and acts as a concierge to our casino clients. Continue reading to see what specific service initiatives Kimberly provides for our clients, specifically featuring Soaring Eagle Casino & Resort.

Case Study: Savannah Civic Center

Partnering with the Savannah Civic Center to build their database from scratch was a unique opportunity. Our teams worked together to plan and execute a strategy to fulfill their initial goal of building a database to sell more tickets. Continue reading to learn about the strategy that our digital marketing team created for Savannah Civic Center, and the huge results they saw in just a short period of time.

Case Study: Headliners Music Hall

The days of just stapling flyers to telephone poles are long gone. Nowadays, every venue understands that email marketing can drive website visits and ticket purchases. Recently, Headliners Music Hall partnered with Etix and Rockhouse Partners, our digital marketing team, to do just that. Continue reading to learn how Headliners increased ticket sales through email marketing by partnering with Rockhouse.

Client Spotlight: Wagner Noël

The Wagner Noël Performing Arts Center concluded a successful 2013 by hosting more than 200 events, nearly 40% of which were national touring shows. At Etix, we’re excited to serve another client that’s committed to enhancing their customers’ experience. Read more about our successful partnership with Wagner Noël.

Case Study: Miami-Dade County Fair

For more than sixty years, the Miami-Dade County Fair has showcased youth achievement in South Florida. In 2013, more than 575,000 guests visited this eighteen-day event, which features amusement park rides, children’s playgrounds, food, livestock and agricultural competitions, live concerts, circuses and much, much more. Continue reading to learn how the Miami-Dade County Fair increased its ticketing revenue and grew its email database and social media followers.

Case Study: South Shore Music Circus

In 2013, Deanna Lohnes, Marketing Director for South Shore Music Circus and Cape Cod Melody Tent, and her staff, worked closely with Rockhouse Partners and Etix to define their marketing and ticketing goals for the upcoming 2014 season. Continue reading to learn what we did to help South Shore Music Circus exceed their 2014 goals.

Client Spotlight: Country Summer

In January of 2014, Etix and Rockhouse Partners began work on a festival website for the first annual Country Summer Festival in Santa Rosa, California. In early March of 2014, we launched their new website, and in less than a month more than 36% of their ticket sales have come directly from their site. Continue reading to see some of the reasons why we love this site.

Client Spotlight: WesBanco Arena

WesBanco Arena, one of Etix’s newest clients, increased its revenue for this year’s Monster Jam event over last year, during the venue’s inaugural Etix-ticketed event. For us here at Etix, we couldn’t be more proud to work with yet another client that lives and breathes our core values: Service, Simplicity, Tenacity, Results. Read more to learn about our new partnership with WesBanco Arena.

Etix Case Study: Stranahan Theater and Great Hall

Established in 1969, Stranahan Theater and Great Hall is the largest theater of its kind in Northwest Ohio. Stranahan Theater houses over 170 theater events a year including Broadway shows such as Wicked, The Lion King, The Phantom of the Opera and Chicago as well as other popular productions including Blue Man Group, The Nutcracker and A Christmas Carol. Continue reading to learn how Stranahan Theater was able to smoothly transition to the Etix system with the help of our dedicated Client Services Team.